SHIPPING INFORMATION

25.11.2020

We aim to ship rolls and spares within 1-2 working days from order.

X Filters aim to ship out in 5- 7 working days 

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Courier Shipping-

• Delivery is by UPS or similar Monday to Friday excluding Bank Holidays

• Next working day delivery your order must be placed before 12 noon- In current COVID 19 situation allow 1-2 days 

• Next working day does not apply to Highlands and Islands​ due to courier network limitations

• UK -We ship X Filters and EU - We mostly use UPS  

• USA - We ship consumables only and use UPS, Fed Ex or DHL

• Canada - We ship consumables only and use DHL or DPD

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Courier Shipping Cheap & Slower ( MyHermes) UK Only ( this method will be monitored and withdrawn if not satisfactory performance )

• Delivery is Monday to Friday excluding Bank Holidays

• Transit time allow 2-3 working days ( we ship on their faster service but please allow a few extra days)

• Tracked

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Royal Mail-  Unavailable 

• Items sent with Royal Mail are sent 1st Class and signed for , majority will be delivered next day although not guaranteed allow 1- 3 working days for delivery​.

• Overseas Items are sent with Royal Mail International Tracked and Signed- delivery times vary from country to country, contact us if you need more detailed information.

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Shipping Costs-

• Our shipping cost includes UK Vat @ 20% where applicable 

• Shipping cost may comprise of Postage / Courier charge/Handling & Packaging

• To display shipping cost add item to cart, select country, shipping options will then display ( only for items in stock)

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Other

• If a product is out of stock / on back order the estimated ship out date will be displayed on the product page

• All orders are shipped with a tracking number regardless of how shipped, this tracking number is provided by automatic email once the order has left our premises.

• X Filters ship to UK only. Consumables ship to UK, EU, USA, Canada & Australia only.

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Collection Unavailable​

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